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Professional Services
Our professional service professionals have extensive experience with various telecommunications networks. We can help our customers quickly and easily deploy their BroadWorks services. Extend your staff by leveraging our trained and experienced consultants. Visit Xchange for more information
Support and Professional Services
BroadSoft Maintenance and Support services are available for critical production issues, 24 hours a day, 7 days a week, 365 days a year and 24 hours a day 5 days a week for non-critical issues. Around-the-clock access is available though Xchange, a self service web portal. Xchange provides access to user forums, software and product documentation.
BroadSoft's Professional Services help service providers integrate, deploy and support products and related technology in their network. This includes consulting on network planning, designing and implementation, to proposing policies for operation.Learn More.
Training and Certification
Take advantage of your BroadWorks platform by enrolling in our training and support programs. Experienced instructors deliver courses in person or remotely. Learn More.
Marketing Support
From designing an initial offer to packaging, selling and end-user training, BroadSoft has services to help you at every step in the process.
Specialized marketing services are also available through our Affiliates Program. We have identified a select group of organizations with proven success in marketing and deploying successful telephony offers. Learn More.