BroadSoft

Receptionist

The Receptionist is an attendant console for receptionists or telephone attendants who manage and screen inbound calls for enterprises. The interface is designed to follow the natural work ‘flow’ of a call from the top to the bottom of the screen.

End-User Benefits

Respond quickly and professionally

Contact searching allows you to find the contact you need quickly using indexed and keyword searches. Phone and contact status saves time. Supports up to 40,000 contacts.

Provide VIP treatment for all callers

Caller ID shows you who is calling and who you are calling at all times. Calls get answered faster and customers can easily reach the people they need, with minimal wait time.

Maximize efficiency

Call Register shows you how many calls you take and how quick they are.