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Press Release
BroadSoft to Integrate Hosted VoIP
Services With Instant Messaging and Presence Solutions for Enterprises
Integration Raises ROI of Enterprise IM Deployments
and Enables BroadSoft's Advanced Features, Such as Find-Me-Follow-Me,
to Utilize Presence for Automated Telephony Routing
BOSTON, Oct. 19, 2004, -- VON Fall -- BroadSoft® Inc.,
the leading provider of network communications platforms, today
revealed that they are working with Microsoft to integrate Microsoft's
Live Communications Server 2005 and the forthcoming next generation
live communications client, which supports instant messaging (IM)
and presence capabilities for enterprises, with BroadSoft's BroadWorks®
platform, which supports next-generation hosted voice communications.
Integrating the two solutions allows enterprises and service providers
to take next-generation communications to a higher level and enhance
productivity by "presence-enabling" voice calls.
"Microsoft is dedicated to delivering innovative enterprise-grade
real- time collaboration solutions to enable people to work together
more effectively," said Andrew Sinclair, Director, Real-Time
Collaboration Business Unit, Microsoft. "By integrating the
secure instant messaging and presence capabilities in Live Communications
Server 2005 and our new client with voice solutions from BroadSoft,
we're helping enterprises to realize the business benefits of rich,
presence-based Integrated Communications solutions."
The integrated solution allows users to launch high-quality and
secure multimedia services from within any Windows application.
For instance, an employee can select a user from an IM list or within
Active Directory and initiate a conference call. Participants will
automatically be contacted at their preferred end point (cell, office,
home) depending on their "presence" on the Microsoft Office
Live Communications Server.
"The convergence of VoIP with instant messaging and presence
is a perfect vessel for showcasing the business value of messaging
in the enterprise," said Dave Passmore, research director of
the Burton Group.
"The integration of BroadWorks and Microsoft's Live Communications
Server is a compelling proposition for enterprises that wish to
provide information workers with improved control over their communications
-- and increase productivity."
"Rather than building our own presence and instant messaging
product, we chose to align ourselves with a clear market leader
in this space -- Microsoft. By doing so, we're providing a solution
that allows businesses to quickly improve their productivity by
using their existing messaging and presence capabilities in innovative
new ways," said Michael Tessler, CEO and president of BroadSoft.
"We look forward to expanding our relationship with Microsoft
to make it even easier for businesses to benefit from our respective
capabilities."
BroadSoft also announced it has been invited by Microsoft to participate
in Microsoft's early Technology Adoption Program for ISVs with strategic
market share in select business applications. As a member of this
program, BroadSoft will be well-positioned to develop BroadWorks
voice applications that leverage the telephony capabilities of Microsoft
applications.
More than 80 service providers worldwide have selected the BroadWorks
platform, including BellSouth, Covad, MCI, PCCW, SingTel and Telstra,
with more than 600,000 licenses shipped. BroadSoft's BroadWorks
provides a comprehensive range of VoIP applications, including hosted
PBX, IP Centrex, residential broadband voice and collaborative conferencing
fully integrated into a single hosted communications platform. BroadWorks
is uniquely capable of providing these applications with the reliability,
redundancy, scalability and regulatory capabilities required to
deliver carrier-class service.
Microsoft Live Communications Server 2005, the Istanbul communications
client, and BroadSoft's BroadWorks will interoperate via their mutual
support of the Session Initiation Protocol (SIP).
ABOUT BROADSOFT
BroadSoft is the leading supplier of network communications
platforms to service providers and channels in the enterprise and
residential markets. BroadSoft's flagship product, BroadWorks,
provides a comprehensive range of applications including Hosted
PBX, IP Centrex, residential broadband voice and collaborative conferencing,
fully integrated into a single platform. The company has the
largest customer base in its space worldwide, including BellSouth,
Covad, MCI, PCCW, SingTel and Telstra. BroadSoft is located near
Washington, DC, in Gaithersburg, Maryland, and maintains a research
and development facility in Montreal, Canada. Additional information
can be found at www.broadsoft.com.
For further information contact:
# # #
BroadSoft and BroadWorks are registered trademarks of BroadSoft,
Inc. All other names are trademarks of their respective companies.
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