Press Release

BROADSOFT ANNOUNCES EIGHT NEW SERVICE PROVIDER CUSTOMERS

BroadSoft Expands Dominant Market Share in Hosted Voice
with Over 40 Customers Worldwide

PHOENIX, AZ - BroadSoft Connections Conference, October 27, 2003 -- BroadSoft®Inc., the leading provider of hosted communications platforms, announced today that eight new service provider customers have chosen BroadSoft's BroadWorks® hosted communications platform providing the latest in hosted PBX and IP Centrex applications. Increasing BroadSoft's leading market share in this space, the eight service providers include: ACC Telecom, CyberSouth Networks Inc., Fox Communications, MetTel, Reynwood Communications, Tiogan Networks, Virtual IP, and Who's Calling.

"This announcement validates the momentum of the competitive service provider market - it is alive and well and embracing hosted voice services," said Craig Clausen, senior vice president and COO, New Paradigm Resources Group. "It also demonstrates that BroadSoft is aggressively increasing its market share by providing leading technology and support services enabling providers to succeed in a new service area."
"Launching a new service today is not just about getting the best technology," said Richard Kelly, chairman and CEO, Reynwood Communications. "Equally important is finding a partner like BroadSoft that not only thoroughly understands the market but has demonstrated it is willing and able to do whatever it takes to successfully deploy their platform."

"Today's eight service provider customer wins prove that hosted voice is becoming the engine of growth for today's service providers," said Michael Tessler, president and CEO, BroadSoft. "Innovators in the service provider market are creating new revenue streams and lowering costs with the latest BroadSoft technology, paving the way for greater market acceptance of hosted voice services."

BroadSoft's BroadWorks provides a comprehensive range of applications including Hosted PBX, IP Centrex, Voice VPN, and the latest in collaborative conferencing functionality fully integrated into a single hosted communications platform. BroadWorks is uniquely capable of providing these applications with the reliability, redundancy, scalability, and regulatory capabilities required to deliver carrier-class service.
BroadWorks allows service providers to increase revenues by offering enhanced services to enterprise customers from a single application. BroadWorks also reduces operational expenditures by empowering enterprises to manage their own moves, adds, changes and conference calls via the patented CommPilot™ web portal. The open, standards-based environment of BroadWorks provides maximum flexibility for service providers to customize their offering.

This release was announced at the BroadSoft Connections 2003 conference. For more information about these releases, please visit www.broadsoft.com.

ABOUT BROADSOFT
BroadSoft is the leading provider of hosted communications platforms. With the largest market share in its space worldwide, the company's flagship product, BroadWorks, provides a comprehensive range of applications including Hosted PBX, IP Centrex, Voice VPN and collaborative conferencing, fully integrated into a single platform. BroadSoft was recently named to Boardwatch's list of "The Top 10 Private Companies," and BroadWorks has been recognized as the "Product of the Year" by the leading telecommunications industry publications including Communications Solutions, Internet Telephony and Network Magazine. BroadSoft is located near Washington, DC, in Gaithersburg, Maryland, and maintains a research and development facility in Montreal, Canada. Additional information can be found at www.broadsoft.com.

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BroadSoft and BroadWorks are registered trademarks and CommPilot is a trademark of BroadSoft, Inc. All other names are trademarks of their respective companies.