Press Release

BROADSOFT INKS CONTRACT WITH DIGITAL AGENT FOR DEPLOYMENT OF HOSTED VOICE SERVICES

GAITHERSBURG, MD, October 7, 2002 - BroadSoft, Inc., the leading provider of voice applications and servers, announced that its flagship product BroadWorks is being used by Digital Agent, a facilities-based provider of communications services for businesses. Using BroadWorks, Digital Agent can offer small and medium-sized businesses in Georgia hosted private branch exchange (PBX) and IP Centrex services. Digital Agent is the first service provider to offer Atlanta businesses hosted PBX and IP Centrex services.

"Using BroadWorks, we can bundle new voice features with our existing data services and offer basic and enhanced telephony services at a competitive price to enterprises of any size. BroadWorks' carrier-class capabilities have surpassed our expectations, giving our customers highly reliable services and providing Digital Agent the scalability we need as we expand," said Howard Hunter, president of Digital Agent. "BroadWorks' compelling value proposition is a strategic component of our plan for expanding Digital Agent's market penetration."

"Digital Agent's commitment to technical quality and a high level of customer service has been key to their success in attracting and retaining customers. We are pleased that BroadWorks was selected to provide hosted PBX and IP Centrex services," said Michael Tessler, president and CEO, BroadSoft.

BroadWorks is the industry's first integrated system of voice applications and servers enabling service providers to deliver basic and enhanced voice services to enterprises. BroadWorks' voice applications and servers enable providers to rapidly and cost-effectively deploy a comprehensive portfolio of carrier-class telephony services such as IP Centrex, hosted PBX, voice VPN, and enhanced network applications. Using BroadWorks, service providers and customer administrators can manage administrative functions with BroadSoft's patented web-based portal, CommPilotä. The BroadWorks architecture can scale to support millions of subscribers and deliver 99.999% total system availability.

ABOUT DIGITAL AGENT
Digital Agent is a profitable, debt free, privately owned Voice and Data communications provider based in Atlanta Georgia. As both a facilities-based Local Exchange Carrier (LEC), and Internet Service Provider (ISP) Digital Agent is able to offer complete solutions with special attention to business needs. Digital Agent supports corporate customers exclusively, ensuring a localized level of service and area business knowledge that is vastly different from larger service providers.

ABOUT BROADSOFT
BroadSoft, Inc. is the leading provider of voice applications and servers for service providers. BroadWorks, the company's flagship product, allows service providers to rapidly and economically design and deploy web-enabled enhanced telephony services to their customers. BroadSoft holds the largest market share in the IP Centrex and Hosted PBX space with the most announced customers to date. BroadSoft has received extensive industry acknowledgement including recognition as a "Hot Start-Up" by America's Network and Telecommunications magazines, two of the leading telecommunications industry publications. Communications Solutions, Internet Telephony and Network Magazine recognized BroadWorks as Product of the Year. BroadSoft is located near Washington, DC, in Gaithersburg, Maryland, and also maintains a research and development facility in Montreal, Canada. Additional information can be found at www.broadsoft.com.

For further information contact:

BroadSoft
Hilary Tomasson
+ (240) 364-5147
htomasson@broadsoft.com

Digital Agent
Frank Singleton
Fluid Media
+ (404) 875-1008
fsingleton@befluid.com

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BroadSoft is a registered trademark and BroadWorks and CommPilot are trademarks of BroadSoft, Inc. All other names are trademarks of their respective companies.