The market for residential voice services has become highly competitive with a number of alternative offerings including mobile wireless and broadband voice services. A service provider interested in offering or expanding its residential service capabilities with enhanced features, an integrated user portal, and multimedia capabilities can do so with the BroadSoft Residential services .

BroadSoft's residential services provider customers, with and without broadband assets, have deployed the highly scalable BroadWorks platform to offer fully featured, competitive broadband voice services. To create competitive differentiation, residential service providers can layer enhanced multimedia capabilities over a base residential offering. These capabilities which are integrated with the BroadWorks platform include custom ringback and point-to-point video services through the company's softphone, BroadWorks Communicator .

Partial Customer Listing

Testimonials

"BroadVoice chose the BroadSoft platform to launch our consumer service for a number of reasons. In terms of architecture, we like BroadSoft's focus on SIP. MGCP has its strengths, and other vendors are more focused there, but we feel SIP is what will survive. They also have built a platform that fits well with how we expect to grow - it's scaleable, has a great feature set, and has geographic redundancy. We like the open design, and the fact that it is programmer-friendly by being Java-based, with good APIs. BroadSoft's history of CPE interop and certification was also a key driver in our decision process.

As a company, they care what the customer wants, and are great at working with us to come up with new features, which we need to build our customer base.

BroadSoft has the courage to try new ideas, and they're not afraid to make the tough decision to redirect efforts if an idea doesn't pan out. Personally, I have watched them grow over the past few years, and feel they have a clear vision of what works in this space."

David Epstein
President
BroadVoice